FAQ

Q: What do I do if my Absorber dries out?
A:

Great question! If you choose not to store The Absorber in its tube it will dry out. It will be stiff as a board, but not to worry, simply run warm water over it and watch your Absorber come back to life. Rinse and wring it a couple times and your Absorber will become soft and supple again.

Q: What do I do if my Absorber develops an odor?
A:

Odors in an Absorber can be caused by many things. Sometimes it gets stored without being FULLY wrung out and the odor emanates from the stale water held within the Absorber’s pores. To eliminate most odors you can wash the product in the washing machine with liquid detergent. Adding a little ammonia to the wash cycle helps eliminate any persistent odors. We recommend washing your Absorber regularly as you would any towel around your home, this will take a proactive approach to avoiding odors to begin with.

Q: What do I do if my Absorber gets grease on it?
A:

Getting the grease out of an Absorber is not too difficult. Just wash the Absorber in the washing machine with liquid detergent and some ammonia. This will get the grease out of the pores. Please note that the Absorber may be a little discolored where the grease spot was, but this will not affect its performance.

Q: Does any one of the Absorber colors work better than others?
A:

No. All colors perform the same.

Q: How can my Absorber be used as a cooling towel?
A:

Cooling off with The Absorber is easy and very effective. Simply hold your Absorber under cool running water for about a minute, wring it out and drape it around your neck for instance relief from the heat.

Q: Why shouldn’t we use glass cleaner on our paint finish?
A:

Glass cleaner is just that, a cleaning agent for glass. The chemical make-up is for removing things that stick to a hard glass surface, paint is not such a surface. Additionally being a cleaning agent, glass cleaners have the potential for removing wax.

Q: How do I get rid of swirls?
A:

Each time a paint finish is touched the risk of swirls increase. The best solution is providing a barrier of protection that creates a blanket between you and your paint finish. When wax is applied it is held in place by the pores of the paint finish leaving a microscopic layer of protection behind, the result is a smooth surface that prevents water adhesion. The best way to maintain this wax coat is with The Glosser.

Q: How can The Glosser clean and wax at the same time?
A:

The Glosser is a patented triceraphilic microfiber, as the product is applied to the surface the microfiber collects dust and film while the liquid/wax left behind evaporates into a wax coat on the paint surface. Remember that most wax applied to a paint surface is filling the grooved surface of the paint and generates the smooth surface needed to repel water. By keeping the pores of the paint filled you increase the protection and the look of the paint finish.

Q: How can the Glosser offer wax protection?
A:

The Glosser’s primary function is to protect the wax coat on the car. Once the paint finish has a base coat of wax and the pores are filled, the glosser acts as a rejuvenator to refresh gloss and replace wax that has worn away through friction or repeated car washings.

Q: Is Dash Gear washable?
A:

Yes. It is a microfiber cloth that can be washed. We recommend that it is machine washed with liquid detergent. Dash Gear can hang dry or be thrown in the dryer. Do not use fabric softener.

Q: How do I get rid of water spots?
A:

Water spots are generally created by water remaining on the surface of the paint finish or by hard water. The first step would be to remove water anytime you see it sitting on the paint finish, The Absorber or Drying Glosser is a great tool for this. Another avenue is to keep the finish as clean and protected as possible, this way if water sits on the surface for an extended period of time it will work on the wax coat instead of the paint finish. Again, any variety of the Glosser is an excellent will help the water bead off your vehicle and avoid water spots.